Online order safety is our highest concern, and we back your online purchase with the Doctors Orthotics Purchase Protection Guarantee.

Our Privacy Policy assures your right to privacy. We will not share your personal information with a third party without your consent.

Due to health and sanitary reasons, we are unable to give refunds. 

Our custom orthotics come with a 30 day Satisfaction Guarantee. When you first begin to wear orthotics, your feet will experience subtle, yet distinct changes. After all, most people are not accustomed to walking with well-balanced feet! Like any appliance you begin to wear for the first time (eyeglasses, dentures, and so on), there is a normal break-in period, just like a new pair of shoes. But a few weeks of graduated acclimation is usually all that's required for you to gain a feeling of invigorating comfort.

During the first 30 days you may return your orthotics for any reason and we will do everything possible to adjust or re-make the orthotics to your satisfaction.

Doctors Orthotics willingness to take these risks, to maintain this unprecedented repair / replace policy, is your assurance of our confidence in the benefits of Doctors Orthotics Custom Orthotics. Your satisfaction is completely guaranteed.

We accept Credit Cards (Visa, MasterCard, American Express & Discover), PayPal, and Google Checkout. Credit Cards are processed through Authorize.net. Credit Cards are also accepted via PayPal and Google Checkout as well using their secure systems.

Due to the variety of web browsers being used over the Internet, we provide both Secure and Non-Secure order pages for those web browsers who are unable to make purchases through a secure connection. Payments made through PayPal and Google Checkout are processed through their secure connections.